False Message AVG?

Jacqueline, we have replied to your post in ticket number 08359521

Please can you support me with an advice?  

I received this message om my computer:  what do I do now ? 

kind regards, Jacqueline 



"UI Failed to load

AV service is not 

responding

Exit       Resstart service "

 

Jacqueline, we have replied to your post in ticket number 08359521