Hello Don,
You've reached the AVG community support forum.
We regret the inconvenience this has caused you. Could you please send us the screenshot of I'm offline error that you receive. To send us the screenshot click on the link: (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home) . Meanwhile, please ensure that the AVG program has the latest patches applied to it.
Open AVG program - click on refresh icon beside virus definitions, at bottom left corner - Restart computer after successful update & try to install Codeweavers and check. If the issue persists get back to us.
Awaiting your response.
1) If I try to let AVG Internet Security resolve "performance issues", it falsely claims that I'm offline. I'm running Ventura 13.5.1 on a 2023 Mac mini M2 with Rosetta 2. Someone please inform AVG Support.
2) Codeweavers CrossOver 23.0 tried to install an update, but AVG IS gave it 5 dings on alleged malicious software, and it failed. I got "The update is improperly signed and could not be validated. Please try again later or contact the app developer." Codeweavers suggested that AVG IS doesn't like the Windows-like code in its software, and won't fix false positives because it's not a widely-used package.
And I see that the images failed to upload.
Don, we've received the screenshots on our end.
Regrettably, we do not have a desigated email address that can be used to contact us. However, we can initiate an email conversation from our end.
To further investigate both your issues, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them at your convenience.
Hello Don,
You've reached the AVG community support forum.
We regret the inconvenience this has caused you. Could you please send us the screenshot of I'm offline error that you receive. To send us the screenshot click on the link: (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home) . Meanwhile, please ensure that the AVG program has the latest patches applied to it.
Open AVG program - click on refresh icon beside virus definitions, at bottom left corner - Restart computer after successful update & try to install Codeweavers and check. If the issue persists get back to us.
Awaiting your response.