Hi Andrew,
We're glad to look into this & help you.
Before proceeding, we'd like to check the detection. Please click on 'See details' in the threat notification that you receive from AVG & then share us the screenshot of it for better clarity.
Hey all, we're seeing a false positive for our domain app.skiff.org. Can we get this removed ASAP? We're not blocked by any other known scanners.
Thank you for writing back to us, Andrew. We understand your concern.
We've received your threat report file. Our team is working on your issue.
We've also changed your case priority to high. We request your patience for a few more hours.
Our senior team will email you at the earliest possible.
Thank you for understanding in advance.
Hello,
I have already submitted a report and I'm awaiting a reply. Is there anything else you can do to help me out this is extremely important for our business.
Hi Andrew,
We're glad to look into this & help you.
Before proceeding, we'd like to check the detection. Please click on 'See details' in the threat notification that you receive from AVG & then share us the screenshot of it for better clarity.
Hi,
Thanks for your response. I do not currently have this information but am the CEO of the company that has been severely impacted by this bug (we are receiving hundreds of user reports). Can you remedy this ASAP?
We do understand your concern, Andrew.
Please submit a false positive request by visiting this link. Once you submit a request, a group of analysts will review the site & whitelist it, if it is found to be safe or goes through the clean notes of AVG.
Thank you for your understanding in advance!