False positive File

AVG Protection
7

We appreciate your patience Petra.

We request you to add the reported file to Whitelisting.

Please refer this page https://is.gd/LVOS6p to get the detailed instruction for Whitelisting an application.

Let us know, if you need further help.

1

Hello,

We have an app, that is False positive reported by  AVG antivirus PRO (android).
Could you please contact me to sort it out?

Thank you.

6

Hi Petra,

I request you to submit your request for analysis in the below link. One of my colleagues will contact you via email.

https://www.avg.com/en-us/false-positive-file-form

2

Unfortunately, the file is not possible to check via this form, as it is too big.
Could you please check the app from the link below:
https://play.google.com/store/apps/details?id=eu.virtualtraining&hl=en
Please let us know what you find out.
This is our app, and we would like it to be safe for our customers.

Thank you, Petra.

3

We appreciate your patience Petra.

We request you to add the reported file to Whitelisting.

Please refer this page https://is.gd/LVOS6p to get the detailed instruction for Whitelisting an application.

Let us know, if you need further help.

4

Petra, we have escalated the case to our senior team.

We will get back to you once we get a reply from them.

Your patience is appreciated.

5

Hi Petra,

I request you to submit your request for analysis in the below link. One of my colleagues will contact you via email.

https://www.avg.com/en-us/false-positive-file-form