Paul, Extract from sample submit text… "Please note that we do not answer back with results as the files are being checked automatically".
AVG Guru
Hi all!
My software product is being detected as a virus and blockde by AVG.
Though they have a special service for solving such issues (http://www.avg.com/submit-sample) I have never received no answer or even confirmation that my claim is being received and processed. Neither the problem was solved though I have send multiple inquiries throughout the month.
What is the way should I act in order to remove the block and the false detection itself?
Paul, Extract from sample submit text.. "Please note that we do not answer back with results as the files are being checked automatically".
AVG Guru
AVG Guru