Hello Edward,
I'm sorry to hear about this. Please share a screenshot of the AVG detection to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
I have a Western Digital MyBook that came preloaded with applications. My WD Backup will not install because AVG keeps quarantining it. How can I stop that from happening? Thank you for your help.
Hi Edward,
Thank you for providing us the screenshot.
I suggest you to add the WDBackupSettings.exe to exceptions and then check the issue once. Here is an article with the steps to add the file to exceptions : http://support.avg.com/SupportArticleView?urlname=How-to-make-exclusions-from-all-scans-and-shields