False positive Trojan Horse SCGeneric2 -- path Windows\assembly\NativeImages . . . System.data.ni.dl

Viruses & Threats
10

What exactly will AVG repair do? Will it move the file to its intended location, help me locate it, or something else? Please clarify and be specific. Thanks.

5

Thanks. I should have mentioned that I'd already tried this, but it didn't work. I wasn't able to find the file.
I'm very concerned that AVG didn't restore the file properly. Not happy at all.

1

Hi,

Last night AVG Antivirus flagged and quarantined C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data\[lots of letters and numbers]\System.Data.ni.dll. AVG claimed it was a Trojan horse SCGeneric2.AOEH.

I called AVG tech support, and they acknowledged that this was a false positive. I went to the Virus Vault and clicked "Restore." But now I can't find the file in my PC.

I ran another AVG virus scan, which found and quarantined the file again. Apparently AVG can find the file--but I can't. (I re-restored the file after the 2nd quarantine.)

Questions:

* Where should this file be located on my PC?

* What does it do? Can my PC run well without it?

Many thanks.

11

Thanks. When I paste the path into the Run window, a message pops up, warning me that editing and modifying dll files can damage my system. Is it safe to open the file as long as I don't modify it?

3

Hello Susan,

I can understand your concern. Please be informed that the location of this file must be hidden in your computer. The file that was detected by AVG is a system file, it is better to ignore this file. Please run AVG repair(avgclick.me/RepairAVG) from your computer control panel and check if that fix this issue. If you face any difficulties, feel free to contact us.

4

Here's the problem: I did restore the file (went to the Virus Vault and clicked "Restore"), but I can't seem to find it on my PC.

* Do you know where this path "lives" on Windows 7 PCs?

* Do you know what it does, and whether it is needed?

8

OK, so I gave Windows permission to open the file. But then Windows asked me which program I'd like to use to open the file. Windows gave me 2 choices:

- Use the Web service to find the correct program, or
- Select a program from a list of installed programs

Which should I select? And why do I have to do backflips just to check whether a file has been restored to my PC?

 

 

7

Thanks. When I paste the path into the Run window, a message pops up, warning me that editing and modifying dll files can damage my system. Is it safe to open the file as long as I don't modify it?

9

What exactly will AVG repair do? Will it move the file to its intended location, help me locate it, or something else? Please clarify and be specific. Thanks.

2

Yes, Susan. You can open the file and it will not cause any issue. Please do not modify anything in that location as they are very important for the system to work effectively.

6

Hello Susan,

AVG repair will fix the corrupted or failed update from AVG which will resolve this false detection and once you restore the file, it will not be detected as threat again. If you still get this detected as threat, then you can add this file to AVG Exception(http://support.avg.com/SupportArticleView?urlname=How-to-make-exclusions-from-all-scans-and-shield) list and that should solve this issue. If you have any difficulties in following this steps, then you can get connected to the AVG remote support. I have emailed you the steps to get connected to the remote support and they will fix this issue for you.