Hello Peter, I apologize for the inconvenience caused. I kindly request you to add the webpage to the Exception list by following the instructions in this link - http://avgread.me/1NKNzyZ and if you wish to report the detection as false positive, please have a look at this article - http://avgread.me/1Lf5UXo .Thank you.
Hi, When I access the official ASRock website to update drivers on my PC all is well but when I try to download an updated Bios AVG closes my PC down with a Trojan Horse…SHeur4.CKMD reported.
This happens consistently at the point where the download has finished and installation would start.
I think it is a false positive - since the application is attempting to access basic areas AVG regards it as suspicious. (I think someone else reported this a few days ago but can't find the reply) Can I temporarily turn off AVG somehow to install this new Bios…can't see an easy way to do this without deleting and reinstalling AVG? Regards
Hello Peter, I apologize for the inconvenience caused. I kindly request you to add the webpage to the Exception list by following the instructions in this link - http://avgread.me/1NKNzyZ and if you wish to report the detection as false positive, please have a look at this article - http://avgread.me/1Lf5UXo .Thank you.