False postive detection for my website https://www.samouraitek.ca

AVG Internet Security / AVG Antivirus
1

Hi,

I am the owner of a small computer repair and online store in Quebec City, Canada (Informatique SamouraiTek Inc.).

My website is https://www.samouraitek.ca

Many of my customers using AVG / Avast are getting a warning that “samouraitek.ca is dangerous / on blacklist” and cannot access the site. This is a false positive.

  • The site is clean and legitimate.

  • VirusTotal scan shows no malware or threats.

  • This is hurting my business as customers are blocked from buying online.

Could you please review and remove this false positive as soon as possible?

Thank you very much.

Best regards, Eric Gingras Informatique SamouraiTek Inc. https://www.samouraitek.ca 418-353-1818

4

Hello @zerick,

Thank you for raising this!

The reported URL was manually checked, and based on the findings, the detection was removed. The website is now marked as clean in the AVG virus database. This change may take up to 1 hour to take full effect. Please accept my apology for the inconvenience.

If the detection persists after 1 hour, please update the AVG virus database and try again.

Thank you.

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