Hello Alexander,
In order to analyze the website, we request you to submit the URL through this https://www.avg.com/false-positive-file-form website.
If it is safe, our team will add it to the whitelist and release through virus definitions updates.
As a temporary solution, you can ask the client to add the URL to AVG's exclusion list as mentioned in this article.
Thank you.
Hello Alexander,
In order to analyze the website, we request you to submit the URL through this https://www.avg.com/false-positive-file-form website.
If it is safe, our team will add it to the whitelist and release through virus definitions updates.
As a temporary solution, you can ask the client to add the URL to AVG's exclusion list as mentioned in this article.
Thank you.
Hello, I own a website and many of the clients that try to visit the website experience an issue on their computers. AVG stops the website from loading and the following message pops: Thread secured. We've safely aborted connection on www.physiochania.com because it was infected with URL:Phishing.
Fortunately for me, the website is not infected with any phishing because it is SSL secured and my server reassured me twice that the website is clean and has no issues whatsoever. Can you please help me because I am constantly losing patients due to not being able to see the website. Thank you