Family sharing set-up

General discussion
3

Hello Kenneth,
We're sorry to hear that you're facing this issue with the Family sharing set-up, we regret the inconvenience caused. 
We will certainly look into it and help you.
To begin with, The Family Sharing feature is currently only available for the following subscriptions and devices:

  • AVG Internet Security (Multi-Device) : Family Sharing is only available in Windows.
  • AVG TuneUp (Multi-Device) : Family Sharing is only available in Windows.
However, it is planned to add this functionality to other AVG subscriptions as well.
Please clarify whether you're trying the family sharing option for the above AVG Subscriptions or other available subscriptions.
I request you to follow the steps mentioned in the below article and check the status.
Using Family Sharing in AVG Account
Thank you.
2

Hello Kenneth,
We're sorry to hear that you're facing this issue with the Family sharing set-up, we regret the inconvenience caused. 
We will certainly look into it and help you.
To begin with, The Family Sharing feature is currently only available for the following subscriptions and devices:

  • AVG Internet Security (Multi-Device) : Family Sharing is only available in Windows.
  • AVG TuneUp (Multi-Device) : Family Sharing is only available in Windows.
However, it is planned to add this functionality to other AVG subscriptions as well.
Please clarify whether you're trying the family sharing option for the above AVG Subscriptions or other available subscriptions.
I request you to follow the steps mentioned in the below article and check the status.
Using Family Sharing in AVG Account
Thank you.
1

I have included my wife's email address for family sharing, however, when I try to install the avg download, I get the following message: "Not yet available for Family Sharing (But we're working on it).

Any help would be greatly appreciated.