Fault Credit card withdrawel

Hello Marcel,
Thank you for reaching AVG Support Community.
We're really sorry to know that you feel this way.
We will certainly look into this and help you.
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On my credit card account I see a withdrawel of 89,99 at 9 juli from your company. This is not correct. I don’t have a substribtion with your company. I don’t like this fraudulent practices. please correct this otherwise I contact the autorities.

marcel keerssemeeckers 
[Email address removed]

Hello Marcel,
Thank you for reaching AVG Support Community.
We're really sorry to know that you feel this way.
We will certainly look into this and help you.
Presently, there are no active subscriptions are registered under the email address which you used to contact us. As it is not recommended to discuss your order/account info over this public post. I've removed the email address from your post and sent you an email, requested few details about the AVG order, please check for the email and revert to us.
Thank you for your understanding.