Hello Neil,
We are sorry to know this.
We will check and help you with this issue.
On checking your account details, we could see that you have AVG Antivirus Business Edition.
Could you please contact our AVG Business support team using this link: https://support.avg.com/business?l=en and they will check and help you with this concern?
Thank you.
Hello I had to install AVG antivirus last week. I work at an office with 10 workstations and a file server. The file server holds our data/scheduling program. I had exported the previous settings and restored them after installing and inputting my new license subscription #. What is strange is only 1 computer is blocked. It is running windows 10 fully updated as of 9.13.2022. It does not allow connection to the server or networked drives. I do get popups on the file server saying that "Incoming connection attempt blocked". Is there a way to use this info to add it to the exclusion list? It will occasionally show the workstations ip 192.168.1.39. Other popups show "System" as the process. It is listed as SMB:BruteForce and is not allowing access. I had the scheduling software company look at the computer and after temp disabling the antivirus it allowed connection from the previously blocked computer. Is there a way to just add an IP address to the allowed list? Or is there another way to add an exception to allow this one workstation to connect? Again the other 9 workstations function the same and are almost identically hardware/software wise, which makes this very confusing as to why only 1 is blocked. Thanks!
Hello Neil,
We are sorry to know this.
We will check and help you with this issue.
On checking your account details, we could see that you have AVG Antivirus Business Edition.
Could you please contact our AVG Business support team using this link: https://support.avg.com/business?l=en and they will check and help you with this concern?
Thank you.