File will not delete - open in avg issue

Hello Angela,

In light of the current circumstances concerning COVID-19 outbreak, there was a delay. We are operational now.
In order to assist further, we request you to provide the screenshot of message appearing while deleting the file.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

I can't delete a file as it says it's open in avg. I can't delete it if I turn avg off either.

Hello Angela,

In light of the current circumstances concerning COVID-19 outbreak, there was a delay. We are operational now.
In order to assist further, we request you to provide the screenshot of message appearing while deleting the file.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.