Hello Julia,
We can certainly take a look into this.
Please submit a sample of the application ( https://www.avg.com/en-ww/whitelist-program-application ), it will reach to our concern department. They will analyze the file and they will add it to the AVG whitelist.
Regards,
Alok.
I've tried to install a file I received from a software company and I received the message:: Thread Secured, We moved folikr_10_0_7.exe to your Quarantine because it was infected with FileRepMalware.
I've already uploaded the .exe file onto the FTP server ftp://ftp.avg.com/incoming/.
Could you please investigate and let me know if there is a real threat, if it can be white labelled in case it's not a threat and when I will be able to start using it.
Thank you.
Julia
Hello Julia,
We can certainly take a look into this.
Please submit a sample of the application ( https://www.avg.com/en-ww/whitelist-program-application ), it will reach to our concern department. They will analyze the file and they will add it to the AVG whitelist.
Regards,
Alok.