Files missing after update

Hi George,
It sounds like your Windows profile might be corrupted.
Thanks

When I was using my laptop several days ago, I was prompted to run an AVG update, which I did before shutting down.  The next time I used my computer (yesterday) it appeared as if the system had been completely re-configured: desktop wiped; Outlook not running; and a VERY large number of files missing from My Documents.  Any suggestions?

Hi George,
It sounds like your Windows profile might be corrupted.
Thanks