Files missing from Android Vault

Android products
4

Hello Michael,

We are sorry for the inconvenience caused.
We request you to submit your query to our mobile team to get further assistance.
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.

5

Michael, Please note that this Community deals mainly with the technical queries regarding AVG Windows products. AVG Android support is provided through email only.
AVG Guru

1

I moved a number of photos into the vault feature for safe-keeping away from the public about a month ago.  Yesterday I went to export a number of photos from the vault and discovered the vault to be empty.  What now?

2

Maybe it was not a successful import or cause of connection error. If you are sure about the importation then I suggest you restart your device and re-login with your Vault. or it may virus attacks.

3

Hello Michael,

We are sorry for the inconvenience caused.
We request you to submit your query to our mobile team to get further assistance.
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.