Firefox browser disappeared, can't access ... can AVG help?

Viruses & Threats
3

Hello Susan,

We are sorry to know this.
We will check and help you with this issue.
Did you try to uninstall Firefox browser from your control panel – list of applications and then try to reinstall it?
Note: After uninstalling Firefox browser, please do not forget to restart your computer.
Thank you and keep us updated.

1

"Hmm. For some reason, we could not install Firefox. Choose OK to start again."

2

Hello Susan,

We are sorry to know this.
We will check and help you with this issue.
Did you try to uninstall Firefox browser from your control panel – list of applications and then try to reinstall it?
Note: After uninstalling Firefox browser, please do not forget to restart your computer.
Thank you and keep us updated.