Hello Minh,
We truly apologize for the inconvenience caused. We see that you have already tried the basic troubleshooting in your computer. From what we have learned about your issue, we would like to offer you a free remote assistance service as a best way of resolving it. We have sent you an email with a link to connect with our remote technician. Please follow the email instructions to get connected with our technician.
Thank you.
After new upgrade (4/21/2017), some previous apps that can access internet are blocked out. When try to add a new app via the application rule, AVG pretends to add the app, but really does not add. At least, when I try to follow the displays on the screen, no apps are added via application rule.
What are the real steps? Why it not works? I can also not able to delete app group.
If I can not get apps to access the internet, then eventually, I would need to shut down AVG firewall component, and use another firewall, which is cumbersome, because there are a bunch of rules already defined.
Really, with this last AVG update, computer slow down considerably, up till a point that it is not productive at all.
Please help
Hello Minh,
We truly apologize for the inconvenience caused. We see that you have already tried the basic troubleshooting in your computer. From what we have learned about your issue, we would like to offer you a free remote assistance service as a best way of resolving it. We have sent you an email with a link to connect with our remote technician. Please follow the email instructions to get connected with our technician.
Thank you.