Hello Peter,
We regret to hear about the inconvenience caused, we suggest you to change the Firewall settings to get this sorted.
Please follow the instructions to change the Firewall settings : Open AVG Zen -> Internet Security -> Click on "Menu" in the top right corner -> Settings -> Components -> Firewall -> Customize -> Network Profiles -> Change the networks from "Public" to "Private" (If it is in "Private", change it to "Public")
Please, feel free to let us know if you require any further assistance. Thank you.
How do I turn on printer sharing when using 2017 AVG on a PC.
I am unable to turn on printer sharing for a residential (home) network.
The printers worked under AVG 2016.
I am unable to access the printer with the 2017 AVG firewall turned on.
The printers are accessible and work normally with the firewall turned off.
The other computers on the network are Macs which when I try to add the printer or print see the network but are prevented access by the firewall.
Hello Peter,
We regret to hear about the inconvenience caused, we suggest you to change the Firewall settings to get this sorted.
Please follow the instructions to change the Firewall settings : Open AVG Zen -> Internet Security -> Click on "Menu" in the top right corner -> Settings -> Components -> Firewall -> Customize -> Network Profiles -> Change the networks from "Public" to "Private" (If it is in "Private", change it to "Public")
Please, feel free to let us know if you require any further assistance. Thank you.