Firewall blocking access to internet

Hello Olwen,

I am sorry for the inconvenience caused. I kindly request you to 'repair' your AVG program by following the instructions in the link http://avgread.me/1BVxDSY and let us know if the issue is resolved.

Thank you.

I have a laptop with Windows 10. I have AVG 2015 and ZEN. Up to yesterday i had no problems. Today after an update i cannot access the internet. if i stop the firewall i can get on, but none of the other settings such as automatic will work. Can you help?

Hello Olwen,

I am sorry for the inconvenience caused. I kindly request you to 'repair' your AVG program by following the instructions in the link http://avgread.me/1BVxDSY and let us know if the issue is resolved.

Thank you.