Hello,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
As you are using AVG Business product, we kindly request you to please contact AVG Business support using the below steps.
Just click on the following link to get connected to our business support http://www.avg.com/us-en/customer-support-business .
Thank you for your understanding.
Hello;
Yesterday I downloaded a malware/trojan (I should of known better but I was desperate for a program I saw) anyway, I had install my business subscription to the pc. After I installed Internet security business AVG I scanned my infected folders and cured them. What I noticed was, I saw my attached "NAS storage drives" go from connected to disconnected then diagnosed the issue and found out that the winsock registry was missing. Of course I did winsock fixes but no luck, I can browse the internet but I cannot pull my NAS storage drives that I mapped in windows explorer. I'm able to ping the ip of the NAS but not the name of the NAS.
After 3 system restores prior to the virus infection, I finally figured out it was AVG Firewall causing the issue. I uninstalled AVG and I have no problems seeing my NAS drives mapped.
I paid for the subscription and it was helpful for my issue but what do I do about this?
Body, The AVG (SMB) support in Brno, Czech Rep… will probably deal with your query @ their earliest convenience. Also, For a more direct contact method try this link (http://www.avg.com/ww-en/customer-support-business). This will lead to this further link (https://support.avg.com/business_contact_form?l=en_us&retUrl=business).
AVG Guru
Hello,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
As you are using AVG Business product, we kindly request you to please contact AVG Business support using the below steps.
Just click on the following link to get connected to our business support http://www.avg.com/us-en/customer-support-business .
Thank you for your understanding.