Firewall corrupted, wont let reset or unistall

Hello Gill. I regret for the inconvenience caused. I kindly request you to have a look at this article http://bit.ly/1cgDhdU to enable the firewall. Please feel free to contact us back for any further assistance.

If you read my question I have already done all that? and its still not working??

Hi
Sunday i noticed my avg internet security firewall wasnt working, shows error. It says its been corrutped and that file and printer sharing is disabled.  Have tried resetting to default numerous times and it wont do that, tried unistalling to reinstall but again it wont do that either.  Spoke to avg on phone, then did remote support but end up being disconnceted after half an hour of waiting for a technician!  Am sure have now got virus or something as cant print and audio has gone too.  Any advice gratefully received.  please help.  many thanks gill

If you read my question I have already done all that? and its still not working??

Hello Gill. I regret for the inconvenience caused. I kindly request you to have a look at this article http://bit.ly/1cgDhdU to enable the firewall. Please feel free to contact us back for any further assistance.