Hello Richard,
We are sorry to hear about the inconvenience caused. We request you to run AVG remover tool once on your PC to remove AVG completely and then re install AVG Internet Security - Unlimited.
To run remover tool: http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG
To reinstall AVG PC Tuneup: http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG
Please, feel free to let us know if you require any further assistance.
When installing AVG firewall Error code: 0xE0010002 came up. What is the problem and how is it fixed.
Hello Richard,
We are sorry to hear about the inconvenience caused. We request you to run AVG remover tool once on your PC to remove AVG completely and then re install AVG Internet Security - Unlimited.
To run remover tool: http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG
To reinstall AVG PC Tuneup: http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG
Please, feel free to let us know if you require any further assistance.