Hello Sandra,
I am sorry to hear that. Please open the AVG Internet Security and click on "Menu->Settings->Components->Please click on firewall and select "Uninstall". Please restart the computer and reinstall AVG firewall back to your computer.
I selected the "fix now" option but the application doesn't work.
Can anyone advise, please?
I am sorry to hear that. It seems that you are having the older version of AVG installed in your computer. Please uninstall http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product this older version completely from your computer and install the latest version of AVG Internet Security from this link: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security. If you face any difficulties, feel free to contact us.
Hello Sandra,
I am sorry to hear that. Please open the AVG Internet Security and click on "Menu->Settings->Components->Please click on firewall and select "Uninstall". Please restart the computer and reinstall AVG firewall back to your computer.