Firewall not working

Hello Sean. I am sorry for the inconvenience caused. I would request you to kindly have a look at this article http://bit.ly/1cgDhdU .

my firewall is not working even tho ive paid for full avg protection till november 2015   when i tapped in liscence number to reactivate,    ,even tho screen showed it was then  valid     nothing else happened and my computer continues to be under threat

Hello Sean. I am sorry for the inconvenience caused. I would request you to kindly have a look at this article http://bit.ly/1cgDhdU .