Hi Luigi,
AVG support through Community channel is available only in English.
You can make use of Google Translator ( https://translate.google.com /) to translate our replies & reply in your language.
We are sorry to hear this.
We will help you to resolve the issue.
Did you try to turn on the firewall manually?
Could you mention the version of the program?
Please share us the screenshot of the interface.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Keep us posted.
il firewall avanzato è disabilitato e non si attiva. Ho anche resettato il prodotto, reinstallato ma nulla rimane sempre il pulsante rosso attivo
Thank you for the information, Luigi.
We will help you to resolve the issue.
We have offered our additional support through email. Please check for the email and connect back to us as soon as possible.
Did you try to turn on the firewall manually? YES