Firewall Problems

Hello Denise.
We regret the inconvenience caused.
If I may ask, how did you confirm that AVG firewall is blocking the app? Does the app work fine when AVG firewall is disabled? If yes, we'd request you to add an application rule in AVG firewall settings for this app to allow through firewall. 
Click this link (https://bit.ly/3u9P6dX) for steps to setup a new application rule.

Good Morning!
I am having a problem with my firewall it has blocked an app I really need to work and I do not know how to unblock the block? Anyone, that could help I will appreciate it.
Thank you.

Hello Denise.
We regret the inconvenience caused.
If I may ask, how did you confirm that AVG firewall is blocking the app? Does the app work fine when AVG firewall is disabled? If yes, we'd request you to add an application rule in AVG firewall settings for this app to allow through firewall. 
Click this link (https://bit.ly/3u9P6dX) for steps to setup a new application rule.