Hello Ian,
We regret for the inconvenience caused. Please make sure whether you have activated the AVG Ultimate program using your AVG My Account credentials. If not please follow the instructions provided on the article http://avgclick.me/ActivateZen to activate the AVG Ultimate program. Please feel free to contact us for further assistance.
Thank you.
Ok I followed the instructions on the link, still the same. In the end I had to uninstall all AVG Products and download and install AVG Ultimate, now Firewall working
I have installed AVG Ultimate on my PC, no problem, But when It was installed on our laptop, The AVG Protection PRO goes not have the Firewall activated, even though I logged into my account to install
Hello Ian,
We regret for the inconvenience caused. Please make sure whether you have activated the AVG Ultimate program using your AVG My Account credentials. If not please follow the instructions provided on the article http://avgclick.me/ActivateZen to activate the AVG Ultimate program. Please feel free to contact us for further assistance.
Thank you.
Ok I followed the instructions on the link, still the same. In the end I had to uninstall all AVG Products and download and install AVG Ultimate, now Firewall working
Hello Ian,
We are glad to know that the issue has been fixed. We appreciate your valuable efforts. Thank you.