Firewall shut down

I have completely removed AVG from my desk top…  I have Microsoft anti virus and Malware working.  I have not had a problem for two days now.  My desk top is working fine now.  This issue has been going on for 5 or 6 months.  I honestly thought AVG was not the problem but it has turned out it is. It is definitely in conflict with Microsoft.
Who do I speak to to cancel my subscription and get a pro rated refund.???

I'm very disapointed…

Hello George,

Please accept our sincere apologies. This isn't the experience we wanted you to have had.
In this case, we request you to restart your computer into 'Safe mode' and remove all traces of AVG Internet Security from your computer using our 'AVG Clear tool'.
Once you've removed all traces of AVG Internet Security, restart your computer once & then reinstall/activate the AVG Internet Security.
Kindly check if the issue persists after the clean reinstallation & if it does, please write back to us immediately.
We'll check & help you accordingly. Thanks in advance.

George, we are sorry to hear that you find it hard to contact our phone support.
You can contact our chat or phone support from our official support website.
We have forwarded your request for refund to concerned team. They will get back to you via email and help you further.

Microsoft in conflict with AVG… Blue screen 4 and 5 times a day.

I have completely removed AVG from my desk top…  I have Microsoft anti virus and Malware working.  I have not had a problem for two days now.  My desk top is working fine now.  This issue has been going on for 5 or 6 months.  I honestly thought AVG was not the problem but it has turned out it is. It is definitely in conflict with Microsoft.
Who do I speak to to cancel my subscription and get a pro rated refund.???

I'm very disapointed…

George, we acknowledge your refund request. However, we do not want to lose a valuable customer like you.
This would usually happen due to conflicting issues. We would like to offer technical assistance and resolve this issue.
We request you to check and perform windows update on your PC.
Once it is completed, please connect to our additional support who can remove existing traces of AVG and perform installation of it.
An email instruction has been sent which will help you to get connected.
We can then monitor whether the blue screen appears and if it occurs, we will immediately escalate the case to senior team who can analyze the root cause.

This has been going on for close to 7 months.  You knew there was an issue with blue screen…. I’m not the only one.  I’ve been fumbling around trying to remediate this problem and there was no phone number to speak to anyone in your organization.  Each time I logged on it was to contact a blog about issues.  I believe I paid for a license to use AVG and you had support.  I have a couple licenses with AVG and want to cancel due to lack of support and a conflict with Microsoft.  What’s to say I re-install AVG and it happens again. You want to offer technical assistance after this amount of time.   Where were you when you knew this was a problem.  You knew there was a systemic problem.  I’m not interested.
Thank You, but no Thank You

Hello George,

Please accept our sincere apologies. This isn't the experience we wanted you to have had.
In this case, we request you to restart your computer into 'Safe mode' and remove all traces of AVG Internet Security from your computer using our 'AVG Clear tool'.
Once you've removed all traces of AVG Internet Security, restart your computer once & then reinstall/activate the AVG Internet Security.
Kindly check if the issue persists after the clean reinstallation & if it does, please write back to us immediately.
We'll check & help you accordingly. Thanks in advance.