Firewall stopped

Hello Joseph,

in order to assist you with your problem we would need some diagnostic information from your PC that we can analyze. Follow this short guideline in order to send us the information with help of AVG SysInfo utility:

  1. Click on the link to download the AVG SysInfo tool.
  2. Run the downloaded tool.
  3. Click Accept to confirm the license agreement, then click Continue.
  4. Once the screen "Output created" is shown, fill in any additional details, or click Attach if you want to attach any additional files, such as screenshots.
  5. Click Send option, fill in your email address, and then click Send again.
We will analyze the files and contact you with further information.
Vladimir

screen reads "you are not fully protected"
 bottom right hand corner reads firewall has stopped
I'm now being kprocted by microsoft firewall

Hello Joseph,

in order to assist you with your problem we would need some diagnostic information from your PC that we can analyze. Follow this short guideline in order to send us the information with help of AVG SysInfo utility:

  1. Click on the link to download the AVG SysInfo tool.
  2. Run the downloaded tool.
  3. Click Accept to confirm the license agreement, then click Continue.
  4. Once the screen "Output created" is shown, fill in any additional details, or click Attach if you want to attach any additional files, such as screenshots.
  5. Click Send option, fill in your email address, and then click Send again.
We will analyze the files and contact you with further information.
Vladimir