Fix False Positive - Urgent Request

Realtech Pc Troubleshooter, Have a look @ this article (https://support.avg.com/SupportArticleView?urlname=How-to-report-incorrect-AVG-detection-on-your-website). If you feel it's a false detection please comply with the details in the last paragraph.
AVG Guru

AVG is detecting our system utility software as false positive. Software name is Reginout and the alarm shownn by AVG is: Generic5.BHQK

Please fix this false positive as soon as possible. Here is the exe link: Thank you for downloading

Reginout is a reputable software which has
won the Intel Software Partner award. Software is tested by major
downloading websites and our web site is secured/tested by Norton. Our
software follows Google Software Principles. We also publish our software
with Verisign digital certificate.

Alan Binch

Issue is with the software, not website. I have submitted false positive request online but have not received any reply yet. 

Please forward this issue to specialists. I will highly appreciate if you fix it today. 


Hi Realtech Pc Troubleshooter,

I'm just checking in about the current status. Was the false positive detection removed?

I also recommend you, as a software developer, joining the AVG Whitelisting Service to prevent this from future happening.

Thanks,

Jan

Realtech Pc Troubleshooter quote 'Please forward this issue to specialists. I will highly appreciate if you fix it today'…
I'm not an AVG employee. An AVG Community Support expert will eventually see your topic & attend to your issue @ their earliest convenience.
AVG Guru

Realtech Pc Troubleshooter, Have a look @ this article (https://support.avg.com/SupportArticleView?urlname=How-to-report-incorrect-AVG-detection-on-your-website). If you feel it's a false detection please comply with the details in the last paragraph.
AVG Guru

Alan Binch

Issue is with the software, not website. I have submitted false positive request online but have not received any reply yet. 

Please forward this issue to specialists. I will highly appreciate if you fix it today.