Fixing up my account

Hello Penelope,

I will certainly check this for you.

The recent order of AVG Internet Security Unlimited you have initiated today is completed. However, it will take up to 24 hours to reflect on our account.

Please wait for few hours and check if you see the order on your account.

If you face any difficulties, please let us know and we will assist you further.

I have just paid on line without going to my previous AVG account to pay.  You have sent me a receipt but when logging into my AVG  account  it still states I need to renew by 18 June 2018.  What is going on?  When I purchased the AVG product did not download.

Hello Penelope,

I will certainly check this for you.

The recent order of AVG Internet Security Unlimited you have initiated today is completed. However, it will take up to 24 hours to reflect on our account.

Please wait for few hours and check if you see the order on your account.

If you face any difficulties, please let us know and we will assist you further.