Hello Jacqueline.
We appreciate your efforts to upload the screenshot.
We'd like to provide a free remote assistance service to further assist you in resolving this issue.
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Hello Veeramani ,I managed to take a screenshot of my desktop and save to downloads but when I try to insert the image I get an error message. The image exceeds maximum size 1MG . Is there any other help available for this issue?.
Hello Jacqueline.
We appreciate your efforts to upload the screenshot.
We'd like to provide a free remote assistance service to further assist you in resolving this issue.
I have sent an email containing more details, check your inbox and spam box as well.