Hello Jacqueline,
We will help you to clarify the request.
It's not necessary to update windows to work with AVG program. AVG Internet Security is compatible from Windows 7 and higher Operating system.
For better clarify, please share us the screenshot (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) of program shows no active components.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.
I have not been able to install the most current version of Windows 10 on my computer and I receive a message telling me that I will not receive important security updates (error code 0x80072efd).I have not been able to resolve this. My AVG icon flashes when I try to open it. It reports there are no active components… I can make out that it is telling me the following- Computer-Unknown, Web Browsing-Unknown, Identity -Unknown , Emails-Unknown and Firewall-Unknown .Would this message occur because I do not have the latest version of Windows 10? and do I need AVG to access my computer remotely to have a look at this problem?
Hello Jacqueline,
We will help you to clarify the request.
It's not necessary to update windows to work with AVG program. AVG Internet Security is compatible from Windows 7 and higher Operating system.
For better clarify, please share us the screenshot (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) of program shows no active components.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.