Hello Denise,
We are sorry for the inconvenience caused to you. We will check and help you to resolve it. Please provide the following information to help you better :
1. Please confirm the version of operating system installed it.
2. What are all the AVG programs installed in your device?
3. Have you tried to restart the PC in safe mode and check it?
Keep us updated. Thank you.
I downloaded my avg and when my laptop restarted all I get is a flashing blank screen with bits and pieces of my bottom tool bar and my cursor is flashing it will not let me do anything I turned off the laptop waited and started it back up and still the same thing is happening im not too happy I use this laptop for work and if this is how avg works im cancelling im super upset I need to know how I can fix this please
Hello Denise,
We are sorry for the inconvenience caused to you. We will check and help you to resolve it. Please provide the following information to help you better :
1. Please confirm the version of operating system installed it.
2. What are all the AVG programs installed in your device?
3. Have you tried to restart the PC in safe mode and check it?
Keep us updated. Thank you.