Followed directions from AVG Scan Now have issues

AVG Performance
3

Hello Barbara, 

We will check and help you. 

How do you confirm that AVG program causing this issue?

Please follow the steps in the following article to identify the AVG component that is causing the issue & let us know.

https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus

1

I did a scan and AVG showed an issue that was a risk… I think it was in privacy or security. I followed the directions to address the issue. Now, none of my apps work. When I click on the app, it opens, tries to load, and then blanks out. No games, No Kindle, No Email!  I have uninstalled, reinstalled, reset, rebooted, tried to backtrack, and fix permissions. Nothing has helped and I really don't want to do a factory reset. Anuy suggestions?

2

Hello Barbara, 

We will check and help you. 

How do you confirm that AVG program causing this issue?

Please follow the steps in the following article to identify the AVG component that is causing the issue & let us know.

https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus