Hello Tricia,
We regret for the inconvenience caused. Could you please let us know the exact AVG program on which you are facing the issue and also let us know whether you have received any error message while booting up your PC so that we could analyze the exact issue and assist you better in resolving it?
Thank you.
No error messages, simply stopping dead, for over 10 minutes. Refusing to progress any further, can't move mouse, can't do a CTRL+ALT+DEL, nothing working at all. AND, I do apologize for the multiple posts, I was on my phone last night when I posted it and it posted it three times. I am sorry about that.
Three times in the last 12 hours I have had to do a system restore because the update that was automated is locking up Windows 7. As soon as AVG becomes active (even when trying to uninstall), everything stops until a hard boot is done & a system restore is done during it. What have you done in this update to cause such a problem & are you planning on fixing it so that it doesn't happen again?
No error messages, simply stopping dead, for over 10 minutes. Refusing to progress any further, can't move mouse, can't do a CTRL+ALT+DEL, nothing working at all. AND, I do apologize for the multiple posts, I was on my phone last night when I posted it and it posted it three times. I am sorry about that.
Hello Tricia,
We regret for the inconvenience caused. Could you please let us know the exact AVG program on which you are facing the issue and also let us know whether you have received any error message while booting up your PC so that we could analyze the exact issue and assist you better in resolving it?
Thank you.