Forget password, cannot uninstall the AVG anti virus

General discussion
1

I forget the password in the PC, and cannot uninstall it. After I downloaded AVGclear.exe and run it, if I select No on the app will close. If I select YES, it will ask me for the password. How can I uninstall it?  Thank you!

5

Hello HH,
Thank you for contacting AVG support community,
We are sorry for the trouble caused.
Could you please provide tthe OS of your PC?
We will check and help you further.
Thank you and keep us updated.

6

You can't uninstall the program from the control panel since you forgot the password. However, you can use the clear tool to uninstall the program. Run the file and when you get AVG clear window loading, you will get a prompt with Yes and No option. Click on "No" and then select "Uninstall" to proceed with the removal.

3

Hi James,

Thank you for sharing your valuable input and trying to help our users.
If you require any assistance from AVG, please write back to us in your own/new post. We'd be happy to help you. Have a great day!

4

You can't uninstall the program from the control panel since you forgot the password. However, you can use the clear tool to uninstall the program. Run the file and when you get AVG clear window loading, you will get a prompt with Yes and No option. Click on "No" and then select "Uninstall" to proceed with the removal.

2

Hello HH,
Thank you for contacting AVG support community,
We are sorry for the trouble caused.
Could you please provide tthe OS of your PC?
We will check and help you further.
Thank you and keep us updated.