Hello Sylvia,
We apologize for the inconvenience. We'll clarify this for you.
We'd like to inform you that the performance issues of your computer can't be resolved using your AVG Internet Security.
The payment you're being asked for, is for the AVG TuneUp. The AVG TuneUp is used to resolve your computer's performance issues and make it run more fast and efficient.
Please use this number if you wish to contact our technical support team: USA & CA: +1 925 732 4274
Or you can write back to us here if you have further queries.
Thanks in advance.
Please advise why I was out of my Ameritrade acct as they said they got an alert there was malware.
I ran a scan and it showed no malware however a load of performance issues and some privacy issues.
I have paid for License #AVG (Deleted) and am good until October When I asked to resolve the issues I am directed to sign up for new at additional costs. I have paid for full protection.
Please if I may have a telephone # to speak to someone at AVG it would help since I had to get someone to help me write this. I am elderly and talk better. thank you. my email address is (Deleted)
Hello Sylvia,
We apologize for the inconvenience. We'll clarify this for you.
We'd like to inform you that the performance issues of your computer can't be resolved using your AVG Internet Security.
The payment you're being asked for, is for the AVG TuneUp. The AVG TuneUp is used to resolve your computer's performance issues and make it run more fast and efficient.
Please use this number if you wish to contact our technical support team: USA & CA: +1 925 732 4274
Or you can write back to us here if you have further queries.
Thanks in advance.