Fraudulent transaction

Hello Jack,
We regret the inconvenience caused.
Upon checking with your account, we are not able to find any transactions made so we suggest you to contact our Sales Team for better assistance - https://support.avg.com/support_sales_chat
Thank you. Joyson, AVG Customer Care.

My Debit Card has been charged with two separate subscription fees: "AVG*AVG SUBSCRIPTION 448000967734" $118.99 and $62.99
Is this a genuine AVG transaction, or is it fraudulent activity? (or both???)

If the former, why have I been charged this? I have not ordered anything, nor do I use AVG anymore.

Hello Jack,
We regret the inconvenience caused.
Upon checking with your account, we are not able to find any transactions made so we suggest you to contact our Sales Team for better assistance - https://support.avg.com/support_sales_chat
Thank you. Joyson, AVG Customer Care.