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3

Hello Maria,
You've reached the AVG community support forum.
I apologize for the inconvenience caused to you. I will certainly help you with this issue.As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.

Thank you for understanding.

1

Good morning,

While going through bank statements i've noticed that we have been charged on the 4th August £38.99 and on the 12th September £48.99.  I only have the free Anti virus package and have not agreed to these payments, please refund payments made.

Regards,
Maria Roberts

2

Hello Maria,
You've reached the AVG community support forum.
I apologize for the inconvenience caused to you. I will certainly help you with this issue.As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.

Thank you for understanding.