Hello Sharyn,
I will assist you further.
Please run AVG repair avgclick.me/RepairAVG and check if that fix the issue.
If the issue persists, please share us the screenshot http://avgclick.me/getscreenshot of the error message to assist further.
I just received the following message: You are not protected. Computer protection is turned off (highlighted I red). There's a Fix Now button, but it doesn't appear to work. It says that Computer and Web and Email protections is working (highlighted in green). What needs to be done to get this working correctly again? Thank you.
Hello Sharyn,
I will assist you further.
Please run AVG repair avgclick.me/RepairAVG and check if that fix the issue.
If the issue persists, please share us the screenshot http://avgclick.me/getscreenshot of the error message to assist further.
This is what I see. I tried uninstalling, reinstalling, and repairing. what else?
Sharyn, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru