Hi Andy.
We're here to help.
Please note that you can unsubscribe from the upcoming automatic renewal by logging in to your AVG MyAccount as described in this article or contact our customer care.
We're sorry if you were unable to cancel the trial within time. I see that you have been charged for the 1 year subscription now. Please let us know how would you like to proceed with it.
We're once again sorry for the inconvenience caused, Andy.
I see that you already submitted a refund request to our concerned team. They have already initiated it and sent an email confirmation to your registered email address.
Please check your inbox and spam box as well.
Is this a scam? My free trail ends today but it has not been on my computer for days now. They just want me to start a new free trial as if i was not in one already. i could not even find a way to cancel the free trial before they billed me. SCAM is what comes to mind as AGV makes it impossible to cancel a free trial before the end and then takes your money. What to do?
totaly agree going from good to major crap!!!
Hi Andy.
We're here to help.
Please note that you can unsubscribe from the upcoming automatic renewal by logging in to your AVG MyAccount as described in this article or contact our customer care.
We're sorry if you were unable to cancel the trial within time. I see that you have been charged for the 1 year subscription now. Please let us know how would you like to proceed with it.