Hello Florence,
Thank you for reaching AVG Support Community.
We're sorry to hear that you’re thinking of leaving our service.
We will certainly check and help you.
We could not find the active subscriptions/trial order on the account that you used for AVG community. Hence, I have sent you an email requesting few details to locate your subscription.
Please check for the email and revert to us.
Thank you for your understanding.
Hello Florence,
Thank you for reaching AVG Support Community.
We're sorry to hear that you’re thinking of leaving our service.
We will certainly check and help you.
We could not find the active subscriptions/trial order on the account that you used for AVG community. Hence, I have sent you an email requesting few details to locate your subscription.
Please check for the email and revert to us.
Thank you for your understanding.
Hello,
When I tap no.4 - Subscriptions, there is no AVG subscription. If I uninstall the app, will that help to cancel the subscription??