Hi Billet,
We could see that you have already contacted our sales team and cancelled the auto renewal service for your trial order.
We would like to clarify that after signing up for free trial, it is necessary to use the code that you received via email and activate the trial subscription.
If you would like to use the trial till its validity, please let us know.
Hi I emailing to ask how to cancel the 60 day trial for avg protection i had received a reminder email stating that I was due to be charged if I did not cancel my subscription. Unfortunately I never had the best experience with the service as every time I attempted to scan I was asked to sign up for the same service that i had supposedly been allowed to try on a free trial
Hi Billet,
We could see that you have already contacted our sales team and cancelled the auto renewal service for your trial order.
We would like to clarify that after signing up for free trial, it is necessary to use the code that you received via email and activate the trial subscription.
If you would like to use the trial till its validity, please let us know.