Free trial cancellation

Hello Kay, 
Thank you for reaching us through this channel.
We're sorry to hear that you've decided to cancel the AVG Subscription.
We will certainly check and help you.
We could not find the active AVG subscriptions/ Trial orders on the account that you used for AVG community. Hence, I have sent you an email requesting few details to locate your subscription. Please check for the email and revert to us.
Thank you for your understanding.

how do i cancel my free trial before a payment is due

Hello Kay, 
Thank you for reaching us through this channel.
We're sorry to hear that you've decided to cancel the AVG Subscription.
We will certainly check and help you.
We could not find the active AVG subscriptions/ Trial orders on the account that you used for AVG community. Hence, I have sent you an email requesting few details to locate your subscription. Please check for the email and revert to us.
Thank you for your understanding.