Free trial of the PC & Iphone scanner

Hi Barry,

Can you see your iPhone in the iTunes on the same computer? Is there any error message displayed? If yes, could you please send me screenshot http://avgclick.me/createascreenshot of it?

Thanks

Hello, I am trying your free trial of the PC & iPhone scanner.
It works OK on my iPad, but not my iPhone 5s, it just does not see it when I plug it into the USB port.
Any thoughts?

Hi Barry,

Can you see your iPhone in the iTunes on the same computer? Is there any error message displayed? If yes, could you please send me screenshot http://avgclick.me/createascreenshot of it?

Thanks