I did not receive a confirmation email about my free trial subscription. This email was meant to contain the link that enables me to cancel my trial so I don't get charged. On MyAVG Account it says I have no subscriptions but I know the Trial has happened since it says I am subscribed on the app but gives me no option to cancel. I want to cancel my free trial.
Hello Olivia,
You've reached the AVG community support forum.
We are sorry to hear that you did not receive the confirmation email and want to cancel the trial subscription.
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
Hello Olivia,
You've reached the AVG community support forum.
We are sorry to hear that you did not receive the confirmation email and want to cancel the trial subscription.
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.