We are sorry, but we don't speak your language. Please visit support.avg.com for more help or respond back in English.
Regards,
Alok.
Bonjour,
je vous contacte aujourd'hui car cela va faire à peut près 2 jours, que j'ai une fenêtre avg qui apparaît pour me dire qu'il a bloque un logiciel/site malveillant ce qui en sois est bien, mais la fenêtre ré apparaît tous les jours ! j'ai fait une analyse avg mais celui-ci ne trouve rien, et j'ai utilisé d'autre logiciel de nettoyage mais la fenêtre pop toujours.
La fenêtre en question qui s'ouvre c'est écrit ::
Nom de la menace : URL:Mal (je ne sais pas ce que sait)
Gravité : Faible
connexion sécurisé : 172.86.120.188
Détecté par Agent Web.
Thanks for providing the screenshot, Estelle.
Could you confirm which version of AVG are you using? Do you receive this pop up upon performing particular action or randomly?
I use the version 18.4
No pop up appears all the time, even when I do not go on the web or I launch a game.
Here is the screenshot. I hope it can help you.
Estelle, This Community is basically only English language… Query translation…
[French to English]
(English) Malicious Software Blocked Window That Pop
Hello,
I am contacting you today because it will be about 2 days, I have an avg window that appears to tell me that it has blocked software / malicious site which is good, but the window appears again everyday ! I did an analysis avg but it finds nothing, and I used other cleaning software but the window always pop.
The window in question that opens is written ::
Name of the threat: URL: Evil (I do not know what it knows)
Severity: Low
secure connection: 172.86.120.188
Detected by Web Agent.
AVG Guru
Thanks for confirming, Estelle.
To analyze the issue further, I need to submit your concern to our senior technicians along with other diagnostic logs.
I have sent you an email with steps on how to collect and upload the data required for analyzing your issue. Please check your inbox and spam/junk folder as well.
Thank you for the translation Alan.
Thank you for replying to us in English Estelle,
We can certainly take a look into this. Could you share a screenshot of the AVG Detection with "See details" page to assist you further.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Regards,
Alok.
We are sorry, but we don't speak your language. Please visit support.avg.com for more help or respond back in English.
Regards,
Alok.